1. Introduction
Welcome to Wayang Tour. By accessing and using our website, services, and booking platforms, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our services.
2. Booking and Payments
2.1 All bookings are subject to availability and confirmation.
2.2 Full or partial payment may be required at the time of booking, depending on the specific tour package.
2.3 Prices listed on the website are subject to change without prior notice.
2.4 Payment methods accepted include credit cards, debit cards, and online transfers.
2.5 Any additional fees, such as taxes or surcharges, will be clearly communicated before finalizing your booking.
3. Cancellations and Refunds
3.1 Cancellation policies vary by tour package. Please review the specific cancellation terms at the time of booking.
3.2 Refund eligibility is dependent on the cancellation policy applicable to your tour. Administrative fees may apply.
3.3 Wayang Tour reserves the right to cancel or reschedule tours due to unforeseen circumstances, in which case alternative arrangements or refunds may be offered.
4. Travel Insurance
4.1 We highly recommend that travelers obtain travel insurance covering trip cancellations, medical emergencies, and other unexpected events.
4.2 Wayang Tour is not liable for any loss, injury, or damage incurred during the tour.
5. Customer Responsibilities
5.1 Travelers must ensure they possess valid passports, visas, and other required travel documents.
5.2 Participants are responsible for adhering to local laws and regulations of the destination.
5.3 Any health or medical conditions that may affect participation in the tour should be disclosed before booking.
6. Liability and Disclaimers
6.1 Wayang Tour acts as an intermediary between travelers and service providers (hotels, transportation, guides, etc.) and is not liable for any direct or indirect issues arising from third-party services.
6.2 We are not responsible for delays, accidents, natural disasters, or other unforeseen events that may impact the tour experience.
7. Privacy Policy
7.1 We collect and store personal information necessary for processing bookings and improving customer experience.
7.2 Personal data will not be shared with third parties except as required for tour arrangements.
7.3 Our website may use cookies to enhance user experience.
8. Amendments to Terms and Conditions
8.1 Wayang Tour reserves the right to modify these terms at any time without prior notice.
8.2 Continued use of our services following any changes constitutes acceptance of the new terms.
9. Governing Law
9.1 These terms and conditions are governed by the laws of UUD.
9.2 Any disputes arising from the use of our services shall be resolved in the applicable courts of UUD.
For any inquiries or clarifications, please contact us at WhatsApp: 62 858-0685-2487.
By using our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions.
